Frequently Asked Questions

Q: What is Taskstream?

答:Taskstream是一个基于云的软件解决方案，可以促进教育的卓越性. Taskstream允许学生和其他用户创建电子作品集，展示他们的技能和成就, 并在线提交他们的作品以供评估和认证.

Q: What is a a DRF?

A: A DRF is a Directed Response Folio. DRFs allow students users, 当作者, 汇总并提交工作以满足项目相关要求. DRF项目可能相当于一个完整的学术项目, 一门课程, or any other division of study. Work might include online forms, text blocks, etc. provided by instructors via the DRF template, 和/or uploaded work files such as documents, 幻灯片, 和视频. 参加DRF项目的作者(学生)也可以要求对他们的工作发表评论, publish it to the web, 并通过电子邮件发送给其他Taskstream用户或外部电子邮件地址.

Q: What are my login credentials?

答:登录凭证是用来访问Taskstream的用户名和密码. To login, visit http://login.taskstream.com/signon. Taskstream帐户是为被Dr录取的学生创建的. Jo Watts Williams School of 教育. Upon acceptance into the School of 教育, 学生们会收到一封电子邮件，上面有激活账户的说明. If you did not receive an email, 与教育学院评审主任联络 khawthorne3@ukrsvoboda.com.

问:我找不到我的激活电子邮件或我的激活电子邮件中的链接已经过期. How do I activate my account?

答:如果您找不到您的激活电子邮件或如果您的电子邮件中的链接已经过期，请访问: http://login.taskstream.com/signon 并点击 Forgot Login. Enter your last name 和 your username. Your username is your FULL Elon email address. 点击 电子邮件 Username 和 Password Reset, 和 follow the instructions to set-up your password.

Q: I forgot my password! What should I do?

答:访问 http://login.taskstream.com/signon,然后单击 Forgot Login. Enter your last name 和 your username. Your username is your full Elon email address. 点击 电子邮件 Username & Password Reset 如果您在浏览提示后无法回忆起您的密码.

Q: How do I attach 和 submit my file?

如果你用Microsoft Word、PowerPoint等软件完成了一项作业.，下面的指导将帮助您将其上传到Tasksteream并提交评估.

  1. 单击 name of the program on your home page.
  2. 在下一页的左侧框架中，单击需求名称以打开它.
  3. 单击 附件 按钮在工作区域顶部的“添加”工具栏中.
  4. On the next page, click the orange Upload from Computer button, located on the left.
  5. You can drag your files into the box, or click 添加文件 在左下角找到您计算机内的文件. 要选择多个文件，请在选择每个文件时按住CTRL按钮.
  6. After you have selected your file(s), click 开放.
  7. Back in the attachments window, click the Start Upload button.
  8. 上传完成后，关闭附件窗口，然后单击 Save 和 Return.
  9. 当您准备提交评估时，请单击 提交工作 button on the top right corner.

Once your work has been submitted for evaluation, 它将自动锁定，并将出现一个锁图标旁边. 这将阻止您添加工作或编辑现有工作.

Q. My assignment is locked, 和 I need to change it! What should I do?

答:只有当评价者(教授)还没有开始评估过程时，你提交的作品才能被取消和编辑. To cancel your submission:

  1. After selecting the DRF program from your home page, 选择您需要取消的Requirement(从左边的列表中).
  2. 单击 Cancel Submission button in the upper right corner of the work area.
  3. When asked to confirm, click the Yes, Undo Submission 和 Unlock button.
  4. After making your changes, click the 提交工作 button to resubmit.

请注意:如果您不能取消评估, 你的教授已经开始评估了. 你需要联系你的教授寻求帮助.

Q: How do I upload a video?

A: You can upload videos into your DRF program, 网络对开本的书, or web page by first, 访问您想要添加视频的需求或分配. 理想情况下，视频上传的文件大小限制为500- 1000mb. 然而, 视频文件的上传速度也会受到网速的影响, network traffic, computer configuration/speed, 和 other factors. 如果您的视频文件大于300 MB，您可能需要尝试将其压缩到更小的大小. 较大的文件可能会导致进程完全冻结.

Q: Where is my evaluation?

答:在你的评估结果发布后查看你的成绩或等级:

  1. Access your assignment.
  2. 单击 Scores/Results tab toward the top right of the work area.

Scores/Results Summary页面显示了一个关于您的工作状态的图表, actions that can be taken, your results, 和 the history of your work submission. To see details on your score, click Score/Results Report in the Results column. 要查看您的提交历史，包括时间戳，请单击 History/Comments.

Q: How do I print my work?

A: Generally, 要在Taskstream中打印一个页面，可以使用该页面内的打印按钮或图标, or the print feature of your browser. 有时一个Taskstream窗口被分成多个帧，这些帧可能会单独打印. 例如, 当你的屏幕显示一个滚动的左面板, 面板和主要工作空间是两个独立的框架.

To print a particular frame of a Taskstream window, use these options:

方法1

  1. 点击 在任何地方 在包含您想要打印的信息的框架中. This selects that frame.
  2. On your menu bar, click 文件.
  3. Select 打印.

方法2

  1. 点击 在任何地方 在包含您想要打印的信息的框架中. This selects that frame.
  2. On your browser’s toolbar, click the print icon.
  3. Proceed with your print job as you normally do.

方法3

  1. 右键单击 在任何地方 在包含您想要打印的信息的框架中.
  2. From the pop-up menu, select 打印. 
  3. Proceed with your print job as you normally do.

问:Taskstream的网站对残疾用户开放吗?

答:Taskstream致力于让所有用户都能访问到它的工具, including people with disabilities.  Taskstream的工具符合联邦章节508指南和W3C WCAG建议，如其可访问性声明所述.

问:我可以用哪个浏览器访问Taskstream?

答:Taskstream是一个高度动态的环境，对每个浏览器的响应都是不同的. 银河游戏app建议使用以下支持的互联网浏览器来获得完整的Taskstream功能.

窗户

  • Microsoft Internet Explore 11.0以上
  • Mozilla Firefox (latest version)
  • Google Chrome (latest version)

iPad / iOS

  • Mozilla Firefox (latest version)
  • Google Chrome (latest version)

Mac

  • Mozilla Firefox (latest version)
  • Google Chrome (latest version)
  • Apple Safari 5.1以上

安卓4.x+ 

  • Mozilla Firefox (latest version)
  • Google Chrome (latest version)

如果您使用的互联网浏览器不是上面列出的那些, you may still be able to access Taskstream, 但您可能无法访问系统的所有功能. Regardless of the browser, you will need to have pop-ups, 饼干, 和JavaScript，以便使用Taskstream的所有特性.

Mobile Considerations 

目前，以下领域的stidte不支持移动:

  • Uploading files
  • HTML编辑器

Q: What happens to my work after my account expires?

答:您的LAT作品存档将在您的订阅到期后存储6个月. To access your archive during this six-month period:

  1. Login to your account 并点击 the Access My Taskstream Archive button. 此归档文件包括您的工作和打包工具的只读副本.
  2. To save your work offline, click the Pack-It-Up: Save Offline tab of your Taskstream Archive.
  3. 单击 Create a New Package button.

按照说明将工作包下载到计算机上. 处理您的包裹请求可能需要2个小时. 一旦您收到电子邮件通知您的包已经准备好了, you can download the package to your computer.

Looking for more assistance? 电子邮件 the client support team at: support@watermarkinsights.com.